When a chemical processing facility faced an urgent need for gearbox repair on an SPX top entry mixer, they turned to Westpower—an authorized SPX Flow service provider—for expert, expedited support. With production at risk and no room for delays, the gearbox overhaul had to be completed quickly and precisely to ensure another 15+ years of reliable operation.
Challenge: Expedited Gearbox Repair to Prevent Downtime
After 15 years of continuous operation, the facility’s SPX top entry mixer gearbox was due for a comprehensive inspection and refurbishment. While there were no signs of imminent failure, the unit had exceeded its recommended service hours, and the client needed assurance that it could continue operating without risk.
Key challenges included:
- Tight Deadline: The gearbox needed to be repaired and returned as soon as possible to prevent production delays.
- Parts Availability: The repair required OEM replacement parts that needed to be expedited from SPX Flow.
- Specialized Expertise: The client required a service provider with authorized access to OEM engineering, parts, and repair procedures.
Westpower’s Solution: OEM-Certified Gearbox Overhaul and Expedited Delivery
As an SPX Flow authorized service center, Westpower executed a complete gearbox overhaul using OEM-specified procedures and replacement parts. The repair process included:
- Full Gearbox Disassembly & Inspection – Evaluated wear, fatigue, and potential failure points.
- OEM Parts Replacement – Expedited critical components to restore the gearbox to original specifications.
- Precision Reassembly & Testing – Ensured flawless operation before returning the unit.
- Seamless Collaboration with SPX Flow – Worked closely with OEM engineers to expedite parts and technical support.
Westpower dedicated additional skilled labor to meet the tight turnaround, ensuring the gearbox was rebuilt, tested, and returned on schedule.
Outcome: Rapid Turnaround and Long-Term Savings
With Westpower’s fast-tracked repair process, the facility successfully:
- Minimized Downtime – The mixer gearbox was returned to service on schedule, preventing costly production losses.
- Extended Equipment Life – A full overhaul ensures another 15+ years of reliable performance.
- Ensured OEM-Backed Quality – The repair met SPX Flow’s standards for performance and durability.
- Strengthened a Trusted OEM Partnership – Westpower’s authorized status and expertise delivered a seamless, stress-free solution.
By choosing Westpower and SPX Flow, the facility gained a fully restored gearbox, reduced long-term maintenance risks, and confidence in their equipment’s reliability.
