

With over 30 years of experience, Westpower provides expert field services focusing on pumps, mixers, and related systems to minimize downtime and optimize total cost of ownership. Our field technicians, millwrights, and engineers have extensive OEM factory training, site-specific orientation, and all necessary certifications and safety training to handle everything from installation and supervisory services to inspections, field repairs, overhauls, and upgrades. We leverage advanced diagnostic techniques to resolve complex issues quickly, delivering reliable results and long-term value.
With a lifecycle-focused approach, Westpower’s field services go beyond repairs to help reduce unplanned downtime,
enhance reliability, and lower total cost of ownership. Explore our full range of field services below.
Pump Installation, Start-Up & Commissioning
From day one, we handle full pump and mixer installation, commissioning, baseline testing, and optimization. Our technical staff evaluate the surrounding system and confirm proper integration and performance, giving you confidence in your equipment.
Field Pump Repair
We provide efficient in-field pump repairs, whether you are facing an unexpected pump breakdown or routine maintenance. Our expert and ticketed technicians are equipped with fully tooled field service trucks and advanced diagnostic equipment, including vibration analyzers and laser alignment tools. We quickly identify and resolve common and complex issues, minimizing downtime.
Preventive Maintenance & On-Site Year-Round Service Support
Preventative maintenance is key to extending the longevity of your equipment. Westpower offers year-round field support and identifies potential issues early by taking proactive steps to address them before they result in downtime. We’re your on-site partner to keep your rotating equipment running smoothly.
Pump Overhauls & Turnaround Support
Our pump overhaul services include fully planned repairs and system optimizations, focusing on minimizing downtime during maintenance periods and unplanned outages. We thoroughly evaluate and address underlying issues by integrating condition monitoring, seal assessments, root cause analysis, and more. This proactive approach optimizes your equipment for both immediate performance and ongoing reliability throughout future maintenance cycles.
Field Retrofits, Restoration & Equipment Re-rates
Whether you’re looking to improve performance, reduce costs, address long OEM lead times, or enhance reliability, our team provides engineered pump re-rates, retrofits, and restoration services designed to optimize equipment quality and delivery through tailored design and engineering solutions. Our re-rating services update and upgrade your equipment to meet evolving operational requirements. Additionally, we perform hydraulic and mechanical redesigns using computational modelling and fluid dynamic analysis to further enhance performance.
Mechanical Seal Assessment & Technical Support
Mechanical seals are critical to pump reliability. Westpower offers thorough seal assessments and technical support to optimize seal performance and reduce the risk of system failures. Our expert team can identify the best seal solutions for your equipment, improving operational uptime and MTBF.
Failure Root Cause Analysis (RCA & FEA)
We use advanced failure root cause analysis (RCA) and finite element analysis (FEA) to understand the underlying causes of pump failures. By addressing these issues, we help prevent recurring problems and increase the reliability of your rotating equipment over longer periods.
In-situ Machining
Our specialized in-situ services use best-available technology to perform precise machining for repairs, installation and pre-commissioning. Our expert machinists and millwrights routinely follow API 686 and client specifications helping reduce cost and minimize downtime.
Grouting
Westpower offers grouting services and supervision work in tandem with the anchoring system to maintain the aligned position of dynamic equipment. Epoxy and cementitious grout have been used for decades to prevent movement, vibration, and misalignment and extend the lifespan of your equipment.
Laser Alignment
Accurate alignment is crucial for reliable pump operation. We use advanced laser technology to achieve precision in your pump systems, reducing wear, tear and the likelihood of premature failure.
Dimensional Data Collection
Our experienced field technicians collect precise dimensional data to support digitization, engineering upgrades, and solutions for obsolete equipment. Combining traditional measurement methods with advanced laser-scanning technology, we deliver accurate, reliable data to inform effective engineering decisions.
Westpower brings together years of experience and industry-leading field solutions to provide reliable and knowledgeable pump and mixer support across Western Canada. Our technicians, equipped with advanced tools and training, are dedicated to keeping your pumps and rotating equipment operating smoothly, no matter the complexity or urgency of the situation.
Experts also need the best tools. Our field service trucks are fully equipped with tools and advanced diagnostic equipment, such as vibration analyzers, and precision alignment tools, delivering rapid, on-site diagnostics and repairs to get your pumps back in operation quickly.
With our partners and internally developed expertise, we have the unique ability to service all pump brands. Westpower supplies genuine OEM parts, and where necessary develops custom engineered and manufactured solutions.
Whether you need a one-time service or an ongoing maintenance plan, we provide customized support options to keep your pumps running year-round.
Our strategically located personnel across Western Canada provide fast, expert service, helping you avoid costly delays and unplanned shutdowns with solutions tailored to your operational needs.
Our structured field service process ensures your pumps are diagnosed, repaired, and optimized for long-term performance, minimizing downtime and maximizing reliability.
After the work is finished and the site is cleaned, we generate timesheets, submit customer reports (if required), and return the safe work permit. Throughout the entire process, we are on-site as expert advisors to ensure safety, quality, and operational excellence before, during, and after the service work.
We’ll partner with you to select the right service options, customized for your equipment, facility, and budget.