Mechanical Seal Success Story

Success Story: Application-specific expertise combined with a collaborative approach to mechanical seal design significantly reduced this end user’s total cost of ownership.

Problem: Issues with the mechanical seal design in relation to the customer’s specific application.

Concern / Long Term Goal: Poor equipment reliability and high repair costs negatively impacting the total cost of ownership.

The Benefit of Using Westpower: Specialized mechanical seal and systems expertise across a broad range of process applications. Westpower experts work closely with OEMs to deliver a fit-for-purpose solution versus an out of the box standard solution.

Outcome: At no additional cost to the end-user achieved a fit-for-purpose seal solution that is significantly more reliable and effectively lowered the customers total cost of ownership.

The Full Story: An end-user approached Westpower recently with commercial questions about a mechanical seal fitted on a pump they recently placed into service. Westpower’s detailed review of the seal design and application discovered that there were a number of errors in its design, leading to question its suitability for this customer’s specific application. At a minimum, the design issues would negatively impact reliability and inflate the purchase and repair costs of the seal. In response, Westpower’s mechanical seal specialist contacted and collaborated with the mechanical seal OEM who had supplied the seal in order to address the design errors. This ensured that the customer was supplied a fit-for-purpose mechanical seal that would be reliable for their application while significantly reducing their total cost of ownership. This was all achieved under the mechanical seal OEM’s warranty, at no additional cost to the customer.

Westpower’s in-house mechanical seal experts determine the optimal seals and systems specific to your application and operational requirements. Standard seal designs may not meet the rigorous demands of your equipment. Our unbiased technical assessments, root cause failure analysis and seal/system design support enable our customers to minimize premature seal failures, maximize mean time between failures (MTBF) and equipment reliability, inherently lowering your total cost of ownership.

Ask us about your most challenging mechanical seal questions:

Contact us by phone, email or fill out the form below:

Phone: (780) 686-6002

Email: reliability@westpowergroup.com


Success Story: Providing lowest total cost of ownership for a customer’s mechanical seals while also providing the best available equipment reliability.

Problem: The excessively high cost of spare mechanical seals, high cost for future repairs.

Concern / Long Term Goal: Lowering the total cost of ownership without compromising on equipment reliability.

The Benefit of Using Westpower: Extensive pump, seal and pumping systems expertise across a wide range of end-use applications. Unbiased seal assessments and technical support with access to multiple mechanical seal vendors to determine the best fit-for-purpose solution.

Outcome: Customized seal solution to maximize seal life and lower total cost of ownership.

The Full Story: Westpower was recently approached by an end-user customer who asked if anything could be done about the perceived excessively high cost of some spare mechanical seals quoted by a mechanical seal OEM for a recently built project. The customer was concerned about their total cost of ownership including the high cost of the initial spares and the high cost for future repairs while ensuring there is no reduction in the reliability of their equipment. Westpower approached the major mechanical seal OEMs in the market for their solutions and then presented those solutions to the customer. Once the end-user had selected the mechanical seal, Westpower’s pump and seal experts worked closely with both the customer and their chosen OEM. This ensured that the customer received a solution that provided them with maximum seal life and the lowest overall total cost of ownership.

Westpower’s in-house mechanical seal experts determine the optimal seals and systems specific to your application and operational requirements. Our unbiased technical assessments and support enable our customers to maximize mean time between failures (MTBF) and equipment reliability while minimizing spares inventory and lowering the overall total cost of ownership.

Talk to one of our reliability experts today.

Contact us by phone, email or fill out the form below:

Phone: (780) 686-6002

Email: reliability@westpowergroup.com