News

Westpower Partners with AVT Reliability® in supplying Machine Sentry® Condition Monitoring Products

We are proud to partner with one the leading plant reliability and asset integrity solutions services provider, AVT Reliability®. AVT Reliability® has over 40 years of experience helping companies improve plant reliability through a full range of condition monitoring solutions, including Machine Sentry®. Machine Sentry® is web based condition monitoring tools supported by the world’s leading condition monitoring engineers.

Learn more about the Machine Sentry® condition monitoring products we are supplying here: Condition Monitoring Products

Read more about our partnership with Machine Sentry® here: Machine Sentry® Press Release

Looking to improve your asset reliability? Get in touch with one of our condition monitoring engineering experts today.

Contact us by phone, email or fill out the form below:

Phone: (780) 686-6002

Email: reliability@westpowergroup.com


COVID-19 Essential Services

To our valued Westpower Customers & Partners,

Westpower has been classified by the Canadian and Provincial Governments as an essential service provider, required to support the critical infrastructure necessary to ensure continued public health and safety, as well as economic and national security.

Our service facilities will remain open to support the critical and ongoing needs for emergency machinery repairs and component manufacturing, inventoried lubrication and reliability products, and we will continue to have available expert engineering support for troubleshooting and resolving rotating equipment problems.  All sites will be supported by our full complement of expert engineering staff working at site and remotely.  New pump and mixer application engineering support will continue to be offered (and support our service businesses) by our expert team through the use of remote workplaces

Our first priority has not changed and is still to ensure the safety of all our employees, customers, partners, and suppliers.  We are continuing to evolve our business practices to implement all recommendations set forth by the Canadian and Provincial health authorities, such as social distancing, self-isolation of at risk employees, and increased sanitation and hygiene measures.

We recognize that the constantly changing global COVID-19 situation is an unprecedented time for everyone. We want you to know we are committed to continuing to provide you with all the products and services you have depended on for the last twenty-seven years.

Sincerely,

DAVID GODDARD
President

Quick Response Vibration Analysis and Troubleshooting Program

In light of the global pandemic and increased restrictions to customer sites, Westpower has launched a Quick Response Remote Vibration Analysis program using the AVT Machine Sentry Condition Monitoring platform.

We understand the challenges faced in keeping critical equipment running without issues while maintaining compliance to social distancing. Understandably, this restricts third party specialists from accessing sites for data collection, assessments and troubleshooting.

With the Machine Sentry Mobile Hazardous Area Kit (Class 1 Div 1) with 4G LTE connectivity, our customers collect the data while our Reliability Engineering Services team remotely supports data collection and troubleshooting.

When the data is synced to the secured Machine Sentry cloud location our vibration and rotating equipment experts will provide detailed analysis comprehensive report with recommendations. Backed by our multi-disciplinary team of engineers, application and repair specialists your report seamlessly translates through to quickly getting to the root cause solution.

Our Quick Response Remote Analysis program offers solutions for:

  1. Vibration problems on pumps, compressors, fans, and piping
  2. Rotating equipment bad actors that are likely to cause production interruption
  3. Critical equipment they would like to remotely keep an eye on while attending to other critical tasks
  4. On-going condition monitoring of critical assets

Westpower continues to innovate with products and services to better support our customers even in challenging times. In accordance with the guidelines, this support will be conducted remotely via phone, video chat or email.

For details, please contact us via phone, email or fill out the form below:

Phone: (780) 686-6002

Email: reliability@westpowergroup.com


COVID-19 Communication

To our valued Westpower Customers & Partners,

We recognize that the constantly changing global COVID-19 situation is an unprecedented time for everyone. We want you to know we are committed to continuing to provide you with all the products and services you have depended on for the last twenty-seven years. Our mission to help you solve problems and support your business goals and initiatives will continue to be our focus. This enduring mission guides us as we closely monitor, assess, and respond to this situation.

Our first priority is to ensure the safety of all our employees, customers, partners, and suppliers.

The abilities of our production, service, and engineering teams to respond to customer requirements have not been impacted. Should you have any urgent delivery requirements, please contact your Westpower sales representative as soon as possible. Changing priorities at our client’s facilities may require our shifted focus to accommodate expedited deliveries and keep critical infrastructure operating – we will be in contact should any priorities begin to shift in our scheduling to ensure minimal impact. Things are changing rapidly and we want to make sure Westpower supports all our customers in the best way possible by focusing on the most urgent items first.

Some of the measures we have undertaken to keep our employees, customers, partners, and suppliers safe are as follows:

  1. Office employees who are able to work from home are doing so. This has allowed us to implement effective social distancing measures in the office to enable employees who are required on-site to support you in your daily business, to do so safely. Because we have multiple facilitates, we have also asked employees who are required to be on-site to remain in their home facility.
  2. Face-to-face meetings have been replaced with meetings held on virtual platforms such as Teams and Skype. Where face-to-face meetings are required, we have implemented social distancing guidelines and room occupancy limits.
  3. Visitors to our facilities have been limited to those classed as “business necessary” and approved by a member of the Westpower executive team. When visitors do arrive, they are required to answer a brief questionnaire prior to being allowed on-site.
  4. We have also asked our employees to limit their off-site visits to “business necessary” visits, approved by a member of the Westpower executive team. This means you may be asked to meet via a virtual platform (Teams, Skype, etc.) rather than face-to-face. In the event that a Westpower employee is required at your site we will work with you to ensure any new measures that have been implemented by your organization are followed and we all remain safe and healthy.
  5. Any employee returning from a foreign location is required to self-isolate for 14 days.
  6. Any employee experiencing flu like symptoms including cough, runny nose, fever or sore throat are required to stay at home.
  7. We have implemented additional handwashing and hygiene measures including, increased cleaning and disinfecting practices, availability of hand sanitizer in all public locations and meeting rooms, and educational posters on proper handwashing and good hygiene practices.

The above outlined measures have been put in place to keep us all fit, healthy and safe.  It will also ensure we are able to support your day to day business in this uncertain time.  Please know we are committed to providing equipment repairs, parts, reliability products and assessments, field service, new equipment purchases and troubleshooting throughout these unprecedented times.  Although we have many employees working from home, they can all be reached by phone or email should you need our help with anything.

Sincerely,

DAVID GODDARD
President

Case Study | Municipal water treatment plant realizes operational efficiency

Westpower’s reliability team was recently awarded a 1-year condition monitoring contract with a local municipal water treatment plant to help them achieve operational efficiency.

Click to read the full case study here: Water Treatment Plant Case Study

Our Reliability Management Systems offer turn-key support for your facility and rotating equipment, creating budget certainty, reducing downtime and creating more predictable operating outcomes. Contact Westpower’s reliability experts to learn more.

Case Study | Westpower engineers hydraulic re-rate of a major US refinery’s crude charge pump

Years of reliability issues including cavitation, internal erosion and multiple broken shafts forced a major Salt Lake City refinery to take action.

The client approached Westpower to help them find a custom engineered solution to upgrade their crude charge pump because replacing the pump with a new fit-for-purpose or existing OEM solution would take over a year to procure. Through this custom solution the client was able to realize their full machinery potential and achieve more reliable operations.

Click to read the full case study here: Re-Rate Case Study